WCASA Members
ALICE
What is Alice?
Complete client database and reporting tool for domestic violence and sexual assault agencies.
What does it do?
It collects data on client demographics and activities.
What do agencies use it for?
Hotline calls, Adult & Child shelter intakes, Non-residential intakes, activity records, client outcomes, case notes, referrals, legal and court advocacy records, sexual assault records, batterer program records, case management goals, and departure records.
ALICE Training
Alice Web-Based Training (by InFocus)
New Alice training webinars have been scheduled. Participants will log into a Web site, see the Alice program being run, and hear the trainer in real time through your computer speakers. You can then ask questions via live text chat or a microphone on your computer. No telephone connection is needed.
The two-hour Basic training is designed for new agency staff or those who want to brush up on their Alice skills. It will cover call and intake records, services, departures, case notes, basic reporting, and a number of other Alice features. These sessions will be available to any staff except those at an agency that has not yet had its initial
Alice training.
The one-hour Customization training will cover the three broad areas of customization available in Alice on the Edit, Tools, and Utility menus. Users will come away with a clear understanding of how to configure Alice to meet the needs of individual users and the agency as a whole.
You can reserve a training spot for the basic training at $40 per Internet connection and for the customization training at $20 per Internet connection. One computer logged into the training Web site is one Internet connection. There is no limit on the number of staff who can take part in each training. Here's the schedule:
Basic
Wednesday, April 18nd 11-1 Central Time
Wednesday, May 16th 11-1 Central Time
Wednesday, June 20th 11-1 Central Time
Customization
Tuesday, April 24th 10-11 Central Time
Thursday, May 22nd 10-11 Central Time
Thursday, June 28th 10-11 Central Time
If you are not in the Central Time Zone, please check your local starting time. Space is limited. To make a training reservation, send an email with the name of one staff person for each Internet connection you wish to reserve to:
* Basic training -- Genevieve Graff -- genevievegraaf@gmail.com
* Customization training - Mark Shapiro -- infocus@swbell.net
ALICE Resources
- Alice: Basic Training Powerpoint
– basic overview of Alice interface
- FAQ (Frequently Asked Questions) [coming soon]
- Webinars (pre-recorded) [TBA]
Resources
ALICE Support Listserv ![]()
Please use this list to share information and ask questions about using Alice software at your agency. Mark Shapiro (software developer) and Vicki Berenson (WCADV) are both on this list and will receive all of the messages.
Mark Shapiro (creator of ALICE)
Email: infocus@swbell.net
Phone: 816-756-0070
Please contact WCASA for any ALICE-related questions.

Support our work by donating through